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Forms are shareable links where your customers can submit written, video, audio, or screen-recorded reviews. These tools let you create forms, customize them, and track submissions. Forms are for collecting reviews. To display reviews on your website, use Widgets, or for a standalone testimonial page, use Wall of Love.

Available Tools

Review Types a Form Can Accept

Each can be turned on or off, and each has its own button label you can reword. All are enabled by default, so name the ones you want turned off.

Legacy and AI-Native Forms

Every form returned by list_forms carries a form_kind:
update_form and the translation tools work on legacy forms only. Calling them on an AI-native form fails. Edit AI interview forms in the Feedspace dashboard.Check form_kind from list_forms first if you are unsure which kind you have.

Which Tool Gives Which Numbers

The two stats sources are not interchangeable:
  • get_form_stats returns review counts by type (video_feeds_count, audio_feeds_count, text_feeds_count) and how many times the form was opened (logs_count).
  • list_forms returns the numbers the dashboard shows: hits, reviews, and conversion_rate.
If you want views and conversion rate, use list_forms.

Translating a Form

Translation is a two-step round trip:
  1. Call get_form_translation with a formUniqueId and a targetLanguage code (for example es, fr, hi, ar). It returns the translatable strings keyed by translation key, such as landing__title and thankyou_title, plus a language_id.
  2. Translate the values, then pass them back to save_form_translation with the same keys and that language_id.
Translations are supported on legacy forms only. The first request for a new language generates the translation and can be slow. If it times out, call again, as the result is cached after the first run.Saving a translation adds a language to the form; it does not change the form’s base copy.