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These tools let you browse, filter, update, and organize your collected reviews, including text, video, audio, and social reviews.

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Available Tools

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Identifying a Review

Most review tools need two values together, because a review id is only unique within its type:
  • reviewType: one of text, video, audio, or social
  • reviewId: the id returned by get_reviews, filter_reviews, or get_review
batch_update_reviews takes a list of these pairs, so you can mix review types in a single call.
Widgets and Wall of Love pages use a different identifier: feed_identifier, a single string that looks like feed-video-item-428. Use that when passing reviews to create_widget, update_widget, create_page, or update_page.

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Filtering Notes

  • filter_reviews accepts reviewTypes (video, audio, text, social), starRatings (1 to 5), sentiment (positive, neutral, negative), formIds, reviewLabelIds, importedSourceIds, and a search keyword.
  • Handy boolean filters: favourite, reviewWithComment, and hasCompanyLogo (useful when picking reviews for a Company Logo Slider widget).
  • perPage is capped at 100, but the backend currently returns a fixed page size of 15 and may ignore the value.
  • get_review_summary returns only a total count. For per-type or per-rating numbers, use filter_reviews and read the pagination total.
Ratings on social reviews (including most imported ones) cannot be changed through update_review, matching the behaviour of the web app. Reviewer fields that the original form did not capture are quietly skipped.